installation, you consent to our collection, storage, use and disclosure of your personal information as described in
Software develops and publishes games for the web and mobile devices. In this policy, "DWC Software" refers
to Software Ltd. Co.. and its Affiliates, which shall mean subsidiaries, parent companies, joint ventures and
other corporate entities under common ownership. We may also refer to DWC Software as "We" or "Us".
- the information We collect, how We do so and the purposes of our collection
- how We use and with whom We share such information
- how you can access and update such information
- the choices you can make about how We collect, use and share your information
- how We protect the information We store about you
described in Section 14 ("Contact Us").
If you access our games from a third party Social Networking Site ("SNS"), you may be required to also read and
2. Information We Collect
Information about You Received from an SNS
When you use any Software game at an SNS such as Facebook or Google +, where our games may also be
referred to as “applications”, you allow Software to access certain information from your profile for that site. The
information you allow Software to access varies by game and SNS, and it is affected by the privacy settings
you and your friends establish at the SNS. You can control and find out more about these settings at the SNS where
you play our games. For example, Software may access and store some or all of the following information, as
allowed by you, the SNS and your preferences:
- your first and last name
- your profile picture or its URL
- your user ID number, which is linked to publicly available information such as name and profile
- the user ID numbers and other public data for your friends
- the login e-mail you provided to that SNS when you registered
- your physical location and that of your access devices
- your gender
- your birthday
By playing a Software game through an SNS, you are authorizing Software to collect, store, and use in
through the SNS Application Programming Interface ("API").
Information We Collect from You Directly
When you interact with the Service (whether or not on an SNS), at www.pokerlagoon.eu, or any
Software-owned website, We may collect and store information from you directly as described below:
We may allow you to “register” with Us by using Facebook Connect or other SNS authentication options to create an
account or profile within the Service. We may also provide a more typical registration flow where you may be required
to provide the following information: your age or birthday (for age screening and/or to better understand who our
users are); your first and last names; your e-mail address; a password and other information that helps Us confirm
that it is you accessing your account.
We may also offer you the option to complete a user profile that is visible to other Software users. Your user
profile may include: a profile photo; one or more game username(s); your gender; biographic details that you provide;
links to your profiles on various SNS; details about the games you play; and a Software user ID number that is
created by DWC Software and used to identify your profile.
The Software user ID number used to identify your account and profile will be public and will appear in
the URL of your profile page, but will only permit access to information that is considered public or that you
have designated as public in your settings.
Your first and last names and profile picture are considered "public" on DWC Software websites that offer
direct access to DWC Software games and search engines may index this publicly available information.
When We offer profiles, We will also offer functionality that allows you to opt-out of public indexing of your
public profile information.
We may also offer you the ability to import your address book contacts or manually enter e-mail addresses so that
you can (i) locate your contacts on DWC Software; and (ii) invite those contacts to join you in our games. We will
store those contacts for purposes of helping you and your contacts make connections on our site.
Information We Receive or Collect When You Access Software Games on a Mobile Device
If you play DWC Software games on your mobile telephone or other mobile device, including iPads and tablets, We
collect mobile device identifiers, including MAC Address, and IP Address. In certain games We will create and assign
to your device an identifier that is similar to an account number. We may collect the name you have associated with
your device, device type, telephone number, country, and any other information you choose to provide, such as user
name, character name, geo-location or e-mail address. We may also access your contacts to enable you to invite
friends to join you in the Service.
If you purchase a license to use in-game virtual currency or virtual items directly from Software, We will
collect the billing and financial information necessary to process your charges, which may include your postal and
e-mail addresses. DWC Software may also receive the billing and payment information that you provide when your
purchase is processed by another party, or Apple (for purchases on iOS devices). Our Terms of Service explain our
policies and terms relevant to our charges and billing practices. Please note that purchases of third party credits may
also be subject to additional policies.
Customer Support Correspondence
When you ask for assistance from our Customer Support team, We will collect and store the contact information you
provide (generally your name and e-mail address), information about your game play or activity on the Service, and
your user ID number. We will also store the correspondence and any information contained within.
SMS Notifications, Push Notifications & Local Notifications
We receive and store the information you provide, including your telephone number, when you sign up to have SMS
notifications sent directly to your mobile phone. These messages notify you of in-game activity and may allow you to
play the game from your phone.
With your consent We may send push notifications to your mobile device to provide game updates and other relevant
messages. You can manage push notifications from the “options” or “settings” page within the relevant game. You
may also be able to manage them from your device’s settings page for the relevant game.
We may send local notifications to your mobile device to provide game updates and other relevant information. You
can manage local notifications from the “options” or “settings” page within the relevant game.
Technical and Usage Information
When you access our websites or play our games, We collect (i) certain technical information about your mobile
device or computer system, including MAC Address, IP Address and mobile device ID; and (ii) usage statistics about
your interactions with the Service. This information is typically collected through the use of server log files or web log
files (“Log Files”), mobile device software development kits and tracking technologies like browser cookies to collect
and analyze certain types of technical information. Some of the cookies the Service places on your computer are
linked to your user ID number(s). For more information on how We utilize cookies and other tracking technologies
please review the "Cookies and Automated Information Collection" portion of Section 3 ("How We Collect Information
3. How We Collect Information about You
We may collect information about you in any one or more of the following ways:
Information about Players and Play
When you play one of our games, DWC Software collects and stores certain information that you provide directly or
through the SNS or other third party website that is offering our game(s). To provide a richer game play and social
experience, We also collect information about your play and interaction with other players and the Service. The bulk
of this information is collected and stored through the use of Log Files, which are files on our web servers that record
actions taken on our games and websites.
You may be able to take part in certain activities on our websites or games that give you the opportunity to
communicate or share information not just with DWC Software, but also with other users of our Service. These
- participating in player forums and message boards
- posting public comments to other users' profiles or gameboards
- sending private messages or invitations to other users, either directly on our websites or to their
- chat with other users
- posting photos
We may record and store archives of these communications on DWC Software's servers to protect the safety and
well being of our users and DWC Software's rights and property in connection with the service. You acknowledge and
consent to the recording and storage of such communications for these purposes.
Cookies and Automated Information Collection
When you access the Service, We collect certain technical information in order to (i) analyze the usage of our sites
and services; (ii) provide a more personalized experience; and (iii) manage advertising. We and service providers
acting on our behalf, such as Google Analytics, use Log Files and tracking technologies to collect and analyze
certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types,
browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing
pages, pages viewed and the order of those pages, the amount of time spent on particular pages, game state and the
date and time of activity on our websites or games, and other similar information. In some cases, We will associate
this information with your user ID number for our internal use.
We may also employ other technologies including (i) web beacons, which allow Us to know if a certain page was
visited or whether an e-mail was opened; (ii) tracking pixels, which allow Us to advertise more efficiently by excluding
our current users from certain promotional messages, identifying the source of a new installation or delivering ads
to you on other websites; and (iii) local shared objects also known as flash cookies, which help Us to prevent fraud,
remember your in-game preferences and speed up load times.
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of
cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available
in a web browser may not remove flash cookies. To learn more about and manage flash cookies you can visit
adobe.com and make changes at the privacy settings panel. If you disable cookies, you may lose some of the
features and functionality of playing our games, as DWC Software cookies are necessary to track and enhance your
game activities. Please note that companies delivering advertisements in our games or on our websites may also use
cookies or other technologies, and those practices are subject to their own policies.
We may collect or receive information from other sources including (i) other DWC Software users who choose to
upload their email contacts; and (ii) third party information providers. This information will be used to supplement your
profile - primarily to help you and your friends connect. It will be combined with other information We collect.
4. How We Use the Information We Collect
In general, We collect, store and use your information to provide you with a safe, smooth, efficient, and customized
experience. For example, We may use information collected from you in any one or more of the following ways:
- to create your game accounts and allow play of our games
- to identify and suggest connections with other Software users
- to enable user-to-user communications
- to provide technical support and respond to user inquiries
- to prevent fraud or potentially illegal activities, and enforce our Terms of Service
- to deliver and target advertising
- to notify users of in-game updates
- to provide in-game leader boards and promote in-game player achievements
- to solicit input and feedback to improve DWC Software products and services and customize your
- to inform users about new products or promotional offers
- to engage in commonly accepted practices, such as contacting you at the email address We have
on file if you are a potential winner in a sweepstakes
One important use of your information is communication. If you have provided your e-mail address to DWC Software,
We'll use it to respond to (i) customer support inquiries, and (ii) keep you informed of your in-game activity, including
comments from friends, notifications about in-game status such as "crops ready" as well as notifications of gift and
neighbor requests. Some messages, such as invites for friends to join you in a game, may include your name and
profile photo. We may also send promotional e-mail messages and promotional SMS messages ("Promotional
Communications") directly or in partnership with parties other than DWC Software. Each Promotional Communication
will generally offer recipients choices about receiving additional messages.
5. Sharing of Your Information
We will share your information (in some cases personal information) with third parties, that is parties other than
Software, in the following circumstances:
Third Party Service Providers
We will provide your information to third party companies to perform services on our behalf, including payment
processing, data analysis, e-mail delivery, hosting services, customer service and to assist Us in our marketing
efforts. We direct all such third party service providers to maintain the confidentiality of the information disclosed to
them and to not use your information for any purpose other than to provide services on DWC Software's behalf.
Friends and Other DWC Software Players The Service supports and may encourage interaction among players. In most DWC Software games your SNS
friends will see your name, profile photo and descriptions of your game activity. In many DWC Software games
friends and other players will be able to see your game profile, which may include your name or a “game name” and
your profile photo, which in certain cases can reveal your SNS User ID number or DWC Software ID. Other players
may also be able to send you game requests or even friend requests through the related SNS’ communication
Advertising of Third Party Products and Services
We do not actively share personal information with third party advertisers for their direct marketing purposes unless
you give Us your consent.
We may share (i) aggregated information (information about you and other users collectively, but not specifically
identifiable to you); (ii) anonymous information; and (iii) certain technical information (including IP Addresses, MAC
Addresses for mobile devices and mobile device IDs) to develop and deliver targeted advertising in the Service and
on the websites of third parties. We may also allow advertisers to collect these types of information within the Service
and they may share it with Us. Advertisers may collect this information through the use of tracking technologies like
browser cookies and web beacons. The information collected may be used to offer you targeted ad-selection and
delivery in order to personalize your user experience by ensuring that advertisements for products and services you
see will appeal to you, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze
traffic and other end user activity to improve your experience). To learn more about behavioral advertising or to optout
of this type of advertising for participating ad networks, you can visit theNetwork Advertising Initiative or the Digital
Our collection, use, and disclosure of anonymous or aggregated information are not subject to any of the restrictions
DWC Software games or their purchase pages may display an "offer wall" that is hosted by an offer wall provider.
The offer wall allows third party advertisers to provide virtual currency to users in exchange for interacting with an
advertisement or for completing a marketing offer that may include signing up for an account with one of those
advertisers. These are not offers made by DWC Software. These offers may be displayed to you based on certain
technical information, such as your geographic area or anonymous demographic information. After clicking on one
of these advertisements, you will no longer be on a site hosted by DWC Software or a partnering SNS. To properly
credit user accounts and to prevent fraud, a unique identifier, in some cases your user ID number, will be shared with
the offer wall provider.
Safety, Security and Compliance with Law
Your information, and the contents of all of your online communications (including without limitation chat text, voice
communications, IP addresses and your personal information) may be accessed and monitored as necessary to
provide the Service and may be disclosed: (i) when We have a good faith belief that We are required to disclose
the information in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy
any applicable laws or regulations (iii) where We believe that the Service is being used in the commission of a
crime, including to report such criminal activity or to exchange information with other companies and organizations
for the purposes of fraud protection and credit risk reduction; (iv) when We have a good faith belief that there is an
emergency that poses a threat to the health and/or safety of you, another person or the public generally; and (v) in
order to protect the rights or property of Software, including to enforce our Terms of Service.
Sale or Merger
In the event that Software undergoes a business transition, such as a merger, acquisition by another company,
or sale of all or a portion of its assets, We may transfer all of your information, including personal information, to the
successor organization in such transition. If material changes to Software's privacy practices will occur as a
result of the business transition, We will notify you and other users (in the manner described in Section 12) of the
business transition prior to transferring your personal information.
6. Our Policies Concerning Children
Our websites and games are not intended for children under the age of 13 and We do not knowingly collect any
personal information from such children. Children under the age of 13 should not use our websites or games at any
time. In the event that We learn that We have inadvertently gathered personal information from children under the
age of 13, We will take reasonable measures to promptly erase such information from our records.
7. How to Access and Update Your Information
Information We Receive From an SNS Where You Play Our Games
To manage the information DWC Software receives about you from an SNS where you play our games, you will
need to follow the instructions at that site for updating your information and changing your privacy settings. You can
manage certain aspects of information collection and use by going to your account settings.
Once DWC Software receives your information from an SNS, that information is stored and used by DWC Software
or other accounts created with DWC Software are considered active until We receive a user request to delete them or
Other Methods of Accessing and Controlling your Information
- If you no longer want DWC Software to make active use of your information, you may send an email
to firstname.lastname@example.org. Place "Delete My Account" in the subject line and
include your first name, last name, and e-mail address for the SNS from which you access our
games (if applicable) in the body of the e-mail. We will respond to your request within thirty (30)
days. Please note that certain records, for example those pertaining to payments or customer
service matters, will be retained for legal and accounting purposes. If you have sent or posted
content on the Service, We may not be able to delete it.
- If you wish to review or change the information DWC Software has about you, e-mail Us at the
address provided herein.
- You may change your e-mail preferences at any time, by visiting your e-mail preference page.
- You can turn off push notifications by visiting the “options” or “settings” page within the relevant
game. You can turn off local notifications by visiting the “options” or “settings” page within the
- You can stop further use of your geo-location (for example through “check-ins”) by visiting your
device's settings for the relevant application or the “settings” page for the relevant game. You
can also stop checking in.
8. Your Sharing and Messaging Options
Information We Receive from Third Party SNS Where You play a DWC Software Game
If you play our games at a third-party SNS, DWC Software will be able to access and store profile and other
information about you as described above. The categories of information you share with Us will depend, in part,
on the permissions you grant Us and the privacy settings you have established at the SNS where you access the
application. DWC Software does not offer an "opt out" option for specific fields that are shared by the SNS where you
access and play the game(s).
Opting out of Promotional Communications
You can choose to opt out of receiving additional promotional e-mails from DWC Software by clicking on
the "unsubscribe" link in any such e-mail, or visiting the e-mail preference page. Please note that once We receive
your request, it may take an additional period of time for your opt-out to become effective. Your unsubscribe or e-mail
preference change will be processed promptly, and in no event longer than 10 business days.
Opting Out of Other Communications
You can opt out of receiving SMS messages by texting STOP to the number We send from for that particular SMS
program. In some cases a preference management page will also be available under the "Help" menu of the game
that is offering the SMS program. When We receive an opt-out message from you for SMS messages, We may send
a message confirming our receipt of your opt-out.
When you install our apps on your mobile device you can choose to receive push notifications. You can turn off
push notifications by visiting the “options” or “settings” page within the relevant game. You may also receive local
notifications. You can turn off local notifications by visiting the “options” or “settings” page within the relevant game.
Note that if you opt-out of our Promotional Communications or other forms of communication, We may still e-mail
or communicate with you from time to time if We need to provide you with information or if We need to request
information from you with respect to a transaction initiated by you or for other legitimate non-marketing reasons.
9. International Operations and Transfers out of Switzerland and the EEA
Personal data of users that reside outside of the United States is controlled by Software.
10. Privacy Policies of Linked Sites and Advertisers
Our websites and games may contain advertisements from companies other than DWC Software that may link to
their own websites. We are not responsible for the privacy practices or the content of such websites. If you have any
questions about how these other websites use your information, you should review their policies and contact them
11. Security of Your Information
DWC Software implements reasonable security measures to protect the security of your information both online and
offline, and We are committed to the protection of customer information.
For user accounts registered directly with DWC Software profile information is protected by the password each
member uses to access their online account. It is important that you protect and maintain the security of your account
and that you immediately notify Us of any unauthorized use of your account. If you forget the password to your
DWC Software account, the website allows you to request that instructions be sent to you that explain how to reset
your password. When you sign into your account or enter payment information (such as a credit card number when
purchasing virtual currency), We encrypt the transmission of that information using secure socket layer technology
While We take reasonable precautions against possible security breaches of our websites and our customer
databases and records, no website or Internet transmission is completely secure, and We cannot guarantee that
unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep
your personal information safe (including your account password), and to log out of your account after use. If your
SNS account is hacked, this may lead to unauthorized play of your DWC Software games, so be careful to keep
your account information secure. If you have questions about the security of our websites, please contact Us at
Unfortunately, the transmission of information over the Internet is not completely secure. Although We strive to
protect your personal data, We cannot guarantee the security of your data while it is being transmitted to our site; any
transmission is at your own risk. Once We have received your information, We have procedures and security features
in place to try to prevent unauthorized access.
on DWC Software.com or by sending you a notice to the e-mail address We have on file for you. We may supplement
this process by placing notices in our games and on other Software websites. You should periodically check
www.pokerlagoon.eu and this privacy page for updates.
13. Your California Privacy Rights
We do not share personal information with third parties for their direct marketing purposes unless you affirmatively
agree to such disclosure, typically by "opting in" to receive information from a third party that is participating in a
sweepstakes or other promotion on one of our sites. If you do ask Us to share your personal information with a
third party for its marketing purposes, We will only share information in connection with that specific promotion, as
We do not share information with any third party (other than our service providers) on a continual basis. To prevent
disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you
provide personal information on one of our sites.
Right to Access
Users in certain jurisdictions have a right to access personal information held about themselves. Your right of access
can be exercised in accordance with applicable law. Please submit any requests for access to your personal data in
writing to email@example.com.
14. Contact Us
to firstname.lastname@example.org. All other inquiries should be directed to Software's Support Page.
Software Ltd. Co.
831 Washington SE
Albuquerque, NM 87967